Cuba travel ban: Disappointed passengers return to after being rerouted mid-cruise
Last week, after imposing new travel restrictions on island nations, they found their ship changing from Cuba to the Bahamas on Wednesday, and passengers on the Norwegian Sun boat were disappointed, but not entirely surprised.
After the new policy changed, thousands of people in the Norwegian sun landed in Port Canaveral, Florida, earlier Friday. How many crew members did not calculate immediately, but the ship usually sailed 2,700.
Some travellers who did not want to be named said that they knew exactly when the captain began speaking on Tuesday. Many people know that travel restrictions on Cuba can be implemented, but they are surprised by the sudden incident.
Most people are satisfied with how Norwegian cruises handle this situation, regardless of their disappointment with the effectiveness of the policy.
Passengers get a 50% discount on travel and 50% travel in the future. Customers who purchase tickets on future Cuban cruises will be able to receive a full refund from Norway.
Many passengers, such as Daniel and Heather Davenport from Georgia, were excited to go to Cuba, but they said they had a good time in the Bahamas.
"We were disappointed. We found it the night before when we were on the boat in Key West," Daniel Davenport said.
"But the cruise did, so it's good," Heather Davenport said.
Cobiax is still optimistic, wearing a souvenir Cuban T-shirt, because he and his wife carry luggage in the suitcase on Friday morning. Like many passengers, he does not comment on the politics behind the travel ban.
"That's it. Maybe we will have a chance to return to Cuba in the future, but for now, we enjoy the Bahamas," Ax said.
When the new policy came into effect on Tuesday, the Trump administration banned cruises to Cuba, yachts and fishing boats were affected, and about 800,000 tourists across the country were affected.
President Obama’s aim to ease the relationship between the United States and Cuba marks the United States’ permission to travel directly to countries less than 200 miles from Key West.
In a statement issued on Thursday, officials of the Norwegian cruise company said they "have stopped calling all the calls in the country and are modifying the previously scheduled flights. We shared the disappointment and frustration of the guests with this unexpected change. ""
Norwegian cruise passengers departing from Cuba on September 2 will have two options:
Sailing the modified itinerary and obtaining a 50% refund of the paid fare, as well as a 50% credit for future cruises, valid until December 31, 2020.
Cancel your reservation and get a full refund. If you choose this option, you must notify the cruise before June 11.
The sailing after September 2 will be automatically cancelled and the refund will be applied to the original payment method. Customers affected by these cancellations will receive a 20% discount on the current cruise fare for any new voyage booked prior to August 5th, no later than December 31, 2020.
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